Privacy ispart of theproduct.
This policy explains what personal data Ultimate Solution collects, why we use it, how long we keep it, and the choices available to you when you visit our website, contact us, or work with us.
Navi Mumbai
India
Never
Personal data sold
Purpose-led
Collection & use
Your call
Access & correction
Who this policy covers
This policy applies to our website visitors, prospective clients, clients, vendors and other people who communicate with Ultimate Solution.
Ultimate Solution operates from Navi Mumbai, Maharashtra, India and provides software development, websites, mobile applications, ERP and CRM solutions, SEO, paid advertising and social media services.
When we process personal data solely on a client’s documented instructions—for example, information inside a system we build or manage—the client generally determines the purpose of that processing. The applicable proposal, service agreement or data-processing terms will govern that work.
Information we collect
We collect only the information reasonably needed to respond, plan, deliver, secure and improve our services.
- Contact details such as your name, work email, phone number, company, role and location.
- Enquiry and project information, including objectives, budgets, timelines, requirements, files and correspondence you choose to share.
- Commercial and account records such as proposals, approvals, invoices, payment status and support history. We do not store full payment-card details.
- Technical information such as IP address, browser and device type, referring pages, visited pages, approximate location, timestamps and diagnostic logs.
- Marketing preferences and interactions with our emails, campaigns or social channels.
- Recruitment or vendor information when you apply to work with us or offer professional services.
Why we use information
Every use of personal data must support a clear business or legal purpose.
We process information with your consent, to take steps at your request, to perform a contract, to meet legal obligations, or for other uses permitted under applicable law. Withdrawing consent does not affect processing already lawfully completed.
- Respond to enquiries, understand requirements and prepare proposals or estimates.
- Deliver projects, manage accounts, communicate milestones and provide support.
- Process invoices, maintain business records and meet tax, accounting or legal obligations.
- Operate, secure, troubleshoot and improve our website, systems and services.
- Send relevant service updates or marketing where you have requested them or where permitted by law; you can opt out at any time.
- Prevent misuse, fraud, security incidents and violations of our agreements.
Retention & security
We keep information only for as long as its purpose, our agreements and applicable record-keeping requirements justify.
Enquiry records are periodically reviewed and deleted or anonymised when no longer useful. Client, invoice, contractual and project records may be retained for the relationship and afterward where needed for support, audit, tax, dispute or legal purposes. Backup copies may remain for a limited period until securely overwritten.
We use access controls, authentication, encryption where appropriate, backups, software updates and restricted internal access. No online service is risk-free, so we cannot promise absolute security. If a material incident affects your personal data, we will respond and notify affected parties or authorities where required.
Your choices & rights
Subject to applicable law, you may ask to understand or change how your personal data is handled.
Email us from an address we can reasonably verify and describe your request. We may ask for limited additional information to confirm identity, protect other people’s privacy or locate the relevant records. Some requests may be limited where law requires us to retain information or permits continued processing.
- Request a summary of personal data we hold about you and how it is being used.
- Ask us to correct inaccurate or incomplete information.
- Request erasure where retention is no longer required or legally justified.
- Withdraw consent or opt out of direct marketing.
- Raise a grievance and receive a response through our contact channel.
Children & sensitive information
Our business services are not directed to children, and we do not knowingly seek personal data from anyone under 18 through this website.
Please do not send passwords, one-time codes, government identifiers, health information, payment-card details or other highly sensitive information through a general enquiry form. If a project genuinely requires sensitive or children’s data, it must be agreed in writing with suitable safeguards before any transfer.
Updates & contact
We may update this policy when our services, technology or legal obligations change.
The effective date at the top identifies the latest version. Material changes will be highlighted on this page or communicated through an appropriate channel.
For privacy questions, requests or grievances, email ultimatesolutions76@gmail.com. Please use “Privacy Request” in the subject line. You may also write to Ultimate Solution, Navi Mumbai, Maharashtra, India.
Questions / Clarifications